Assistant Manager

The Assistant General Manager will report directly to the General Manager and will be responsible for leading day-to-day processes in the event of the GM’s absence. As Assistant GM, you will oversee all aspects of running the restaurant, including but not limited to managing the floor, opening and closing the restaurant, and training, supervising, and developing associates’ skillsets.

Responsibilities: 

· Owning the staff’s education on guest engagement and service

· Management of floor, including; touching tables, running food, overseeing/supporting staff, and monitoring customer interaction

· Opening and closing the restaurant

Preparing and reconciling closing banks

Conducting pre-shift meetings with teams

Writing daily recaps

Completing final restaurant walk-through

· Managing R&M for the restaurant through approved contractors, as needed

· Assisting GM in controlling COGS, labor, and comps to budgets

· Assisting in the completion of monthly inventory

· Assist with interviewing, hiring, training, development, and retention of qualified employees

· Identify, address, and document individual employee performance problems according to standard operating procedures and policy

· Schedule, conduct, and document regular employee performance reviews

· Identify, train, and develop key employees for growth, advancement, and promotion

· Promote teamwork among co-workers and employees

· Authorize comps and voids for all service team members

· Follow up with employees and co-workers to ensure completion of assigned tasks

If you’re a natural leader, know you can handle the above responsibilities, enjoy making work fun for everyone, have the experience to help our team succeed; we want to hear from you!

Experience:

· At least 3 years (preferred) working in a food & beverage oriented restaurant/bar

· At least 5 years (preferred) providing exceptional service and customer care at an established restaurant/bar

· 3 years (required) Restaurant Supervision and/or Management experience